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文章阅读:Updated info about $118 Axim in Canada-2
[版面: 掌中宝] [作者:sdstory] , 2003年04月09日13:00:46
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发信人: sdstory (story), 信区: PDA
标  题: Updated info about $118 Axim in Canada-2
发信站: The unknown SPACE (Wed Apr  9 13:00:46 2003) WWW-POST

New information:
Dear Customer,

Dell Canada strives to ensure the most positive Dell experience for each of
its customers.

Recently, an error was made on dell.ca that caused the customer experience to
be
less positive than we would like.

On the evening of April 4, 2003, we posted pricing for the sale of our Axim X5
handheld units on our web site that was in error. While the advertised prices
for these units
were clear and correct, data entry issues elsewhere on our web site applied a
price to the units that was an obvious error. On the morning of April 5, we
discovered the error and began taking active steps to resolve it. By the
morning of April 7, we were able to resolve the error completely. However,
before the error was
resolved completely many of you acted and placed orders.

At Dell Canada, we place the highest priority on customer care and apologize
for any actions that may result in inaccuracies on our web site. As mentioned
in our previous e-mail to you, we regret that we cannot honor the pricing that
temporarily appeared to be available on dell.ca.

However, we do understand that this error may have caused you some
inconvenience. As a result, we would like to make it up to you by presenting
you with a goodwill offer on our Axim X5 handheld units. This goodwill offer
provides you with a $50 reduction off the regular price of $379 for each 300C
unit and $150
reduction off the regular price of $549 for each 400C unit (exclusive of
shipping and applicable taxes) in the event you still wish to place your
order.

To receive this time limited offer, please respond to this e-mail by 5 p.m. on
Monday, April 14th and a Dell representative will contact you to book your
Axim purchase under this goodwill offer. (Limit of one unit per original unit
ordered – no exceptions. This offer is not combinable with any other
discounts
or promotions.




--
※ 来源:.The unknown SPACE bbs.mit.edu.[FROM: 24.103.]

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